Pick up every incoming call within 1 second. Recognize returning patients and clients by name and past bookings before saying hello. Seamless bilingual conversation in English, Hindi & Hinglish across phone calls & WhatsApp.
Traditional IVRs force callers through frustrating keypad trees. LeadDesk recognizes customer intent before they even finish asking.
Customer dials from native phone dialer. Plivo / Carrier trunking captures caller's E.164 phone number (+919800012345).
Sub-second SQLite retrieval loads caller history: previous doctor inquiries, vehicle models viewed, active bookings, and preferences.
Greets caller by real name in fluent Hindi/English, proactively referencing their inquiry before they have to explain themselves.
Post-call distillation extracts structured appointments. When the customer opens WhatsApp minutes later, it continues seamlessly.
"नमस्ते कुशाग्र जी! भारत डायग्नोस्टिक्स में आपका स्वागत है। क्या आप भगत सिंह कॉलोनी सेंटर में नेहा जी के अल्ट्रासाउंड के सिलसिले में कॉल कर रहे हैं?"
Switch between live businesses and experience how the AI handles voice calls, remembers bookings, and flows into WhatsApp.
+919800012345 @ Bharat
Local businesses cannot afford an AI that invents fake names or gives dangerous medical advice. LeadDesk is locked down with rock-solid boundaries.
Represents the authentic business front desk. Never invents fake names like "Sarah", "Pooja", or "Alex".
Strictly operational: handles slot scheduling, pricing, and standard prep (fasting, water). Never diagnoses symptoms.
No robotic scripted English or awkward translations. Effortlessly adapts to mixed conversational Hindi and English.
Strictly routes to verified doctors (e.g. Dr. Rajesh Choudhary, Dr. Shruti Sangwan) and real branch schedules.
Engineered for low latency, carrier compliance, and deterministic operational memory.
Inbound telephony routed via Indian carrier DIDs directly into low-latency bidirectional PCM audio WebSockets.
Gemini Live API (gemini-3.8-flash-live) for 24kHz conversational duplex voice + Interactions API for structured WhatsApp state.
Deterministic relational store indexing callers by international phone number with post-call structured JSON distillation.
We are currently onboarding 3 select clinics, diagnostic centers, and car dealerships for our assisted 14-day zero-cost pilot.
Zero commitment. We configure your phone line, catalog, and WhatsApp number end-to-end.